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Online Privacy Information
We are committed to protecting our clients’ financial privacy. When you visit our web site we want you to feel secure that your information is protected. We want clients to know what information our web site collects and how we use that information. Please read the following helpful information so you feel confident that your personal information is secure while online.

Tracking information that does not personally identify you is collected when you visit our web site. Collected information includes the internet service provider identifier, the internet address of the web site you came from prior to visiting our site, the pages visited while at our site, the date and time of the visit, and the internet address you went to when leaving our site. This information is used to track our web site’s use including which pages are visited most often and the length of the visit. We have procedures and guidelines in place to protect this information from unauthorized use. This information is not available to third parties without proper authorization under the guidelines of the law.

Sending E-mail
E-mail sent to us may not be secure. Therefore, we ask that you do not send confidential information such as social security number, or account numbers to us via an unsecured e-mail. Such communications should be sent to us via U.S. mail or you may call us at 1-800-806-1692 or visit one of our branches.
Access to Your Accounts
Client information collected from transactions and forms completed through our online banking service are handled with the same high privacy standards as a transaction that is completed at a banking office.(insert link to main privacy statement) In most cases, information you provide on electronic forms through our web site is encrypted. In other words, it is scrambled en route and decrypted once it reaches our web site. As a security measure, you may access your account information from our web site only after you have signed up for the service and received your user ID and password. Account information provided to you will be scrambled en route and decrypted once it reaches your browser. We recommend that you complete your online transaction and log off prior to visiting other sites.
External Links
We are not responsible for information practices employed by sites linked to or from our web site. In most cases, links to sites not operated by us are provided solely as pointers to information on topics that may be useful to you.
Frequently Asked Questions
Privacy and security issues on the Internet are full of technical jargon, legal requirements and hardware and software technology. The frequently asked questions below are intended to explain some of the technology that is used today to make your online banking experience safe and secure.
How do I know if I’m using a secure site?

Two ways determine whether the web site you are viewing is secure or not:

  • An ‘s’ at the end of http indicates you are connected to a secure server using secure socket layer technology. Any web page beginning with https:// is a secure site.
  • Illustration of Internet Explorer's secured page indicatorIf you are using Microsoft’s browser Internet Explorer version 3.0 or higher you will notice a small pad lock in the lower right hand corner of the browser window if you are connected to a secure site.  
  • Likewise, with Netscape Navigator version 4.0 or higher a lock or key will be visible if you are connected to a secure site.  If either the lock or key is open or appears broken , the site you are viewing is not secure.
What is Secure Socket Layer (SSL) technology?
SSL is encryption technology that verifies the identity of your computer for secure communications over the Internet. It also encrypts all transactions between the parties communicating.
What is encryption?
Encryption is software technology that scrambles information when it is sent over the Internet. Personal and account information passing between your computer and the bank’s is encrypted. This means that data in transit is unreadable until it reaches the bank’s computer and is unscrambled. We recommend the use of 128-bit encrypted browser due to the increased level of security.
What are Cookies?
A cookie is a small text file placed on your computer by a web site. This file lets the web site recognize if your computer has visited the site before. The site that sent the cookie is the only site that can read the cookie. The primary use of cookies is to personalize the web site to your own preferences.
What else do I need to know to protect my privacy and enhance my online experience?
  • If you use our online banking products you have a user ID and password. Do not reveal them to anyone. Commit them to memory or place them in a secure place that no one else has access to.
  • Don’t leave your computer unattended and once you have completed your banking session always sign off by using exit or log-off buttons. This is especially important if you are using a public computer.

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